WHAT EXACTLY IS A ROYAL HOLIDAY MEMBERSHIP?
A membership provides priority access to hotels in different destinations at preferential prices, without having to depend on public availability. Unlike making a reservation online, where you have to pay a specific price depending on the travel season, as a Royal Holiday member you can use your holiday credits at the different destinations offered by the club.
A membership is a travel style designed for those who want to travel with certainty about the prices they are paying year after year.
At the end of the day, it’s about planning your vacations ahead of time and taking advantage of exclusive offers designed specifically for our members.
WHAT IS THE DIFFERENCE BETWEEN A VACATION CLUB AND A TIMESHARE?
Although they both share the goal of making vacations easier, the main difference is flexibility. A timeshare gives you a set week in a specific destination. With a credit membership, you can choose where to travel and how many credits you want to use. You can decide between taking a short getaway or a long trip depending on your available credits.
Having a membership gives you the opportunity to choose between different destinations, plan your travel dates, and select the type of experiences you want to enjoy during your vacation, all while having greater freedom.
WHAT IS ROYAL HOLIDAY?
Royal Holiday is a Mexican vacation club with more than 40 years of operation and over 100,000 members around the world. With an incredible hotel network, Royal Holiday gives you access to more than 1,000 destinations internationally where you can use your membership.
The model is simple: instead of paying market price for every trip, you can get a membership with holiday credits that you can use whenever and wherever you want. With your membership, your hotel nights may be significantly more affordable than booking through public channels.
It is not a hotel. It is not an Airbnb. And it is not a timeshare. It is a travel model designed for people who want to travel frequently while maintaining a predictable budget year after year.
HOW ARE HOLIDAY CREDITS USED?
Your holiday credits serve as an internal currency that allows you to make hotel reservations, book different experiences, or access extra benefits, depending on your membership level.
At Royal Holiday, you can use them through our official website or call center, where you will be able to explore available destinations, travel seasons, and hotel types. Simply access the website or contact your holiday advisor, choose a destination, dates, and hotel, and start planning your trip. Our system will automatically deduct the corresponding holiday credits.
For high travel seasons, we recommend making your reservations at least 60 days in advance.
If you need extra assistance, keep in mind that your holiday advisor is always available to help you plan and enjoy your benefits in an easy and accessible way.
IS IT HARD TO FIND AVAILABILITY?
Availability depends on the destination and the travel season. Many destinations tend to become fully booked during holidays or peak travel periods such as Spring Break and Christmas. However, as a member, you have the advantage of making reservations before booking dates officially become available to the public.
This is why, during holidays and long weekends, we recommend making your reservations ahead of time. More time means more options.
Members who travel more frequently also tend to make their reservations two or three months in advance.
If there is no availability in the destination you want, our holiday advisors will always be happy to provide alternative destinations to help you still enjoy a great vacation.
WHAT ARE THE ANNUAL FEES FOR?
Annual fees activate your holiday credits and help guarantee the high-quality service and amenities offered at all of our hotels, as well as some of the benefits included in your membership experience. Without these fees, your holiday credits would not be available for use.
We understand that this is an important investment, which is why we strive to provide the best possible experience for all of our members.
WHAT HAPPENS IF I CAN’T TRAVEL ONE YEAR?
If you are unable to use your membership during a given year, we ask that you let us know as soon as possible so we can explore some of your options:
- Transfer Your Credits to a Family Member or Friend: You can make a reservation using your credits and travel dates, then call us to add the name of the person who will be traveling. There is no complicated paperwork to complete and no extra fees — just a simple phone call.
- RCI Deposit: RCI is the largest vacation exchange network in the world. As a Royal Holiday member, you can deposit your holiday credits into RCI and use them to make reservations at affiliated destinations worldwide. In most cases, this does not involve an additional cost, but if your plan requires any extra payments, we will let you know before activating the service.
- Accumulation: You can accumulate up to 100% of your holiday credits for the following year. For example, if you receive 10,000 holiday credits in 2025 and do not use them, you could have 20,000 holiday credits available in 2026, making it perfect for a larger vacation.
Although these are excellent options, keep in mind that they do not apply if you decide not to use your membership for two consecutive years.
The operating rules state that you can only accumulate 20% of the annual value of unused holiday credits. Going back to the previous example, if after not using your credits in 2025 you receive 20,000 credits for 2026, then in 2027 you would receive your annual 10,000 holiday credits plus 2,000 additional credits (20% of the 10,000 credits you did not use in 2025).
Remember that the accumulation process must be completed before December 25 of the current year.
We understand that plans can change, which is why we encourage you to contact us so we can help find the best solutions according to your membership conditions.
CAN I CANCEL MY MEMBERSHIP?
Every membership has its own specific terms and conditions from the very beginning.
In many cases, members who want to cancel their memberships are facing issues that may have simple solutions — such as availability concerns, fees, or pending trips. We want to understand your situation.
If you are already familiar with your contract and would like to discuss your options, please reach out to us. In many cases, we can help find alternative solutions that address your concerns and allow you to get the most out of your investment.