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customer service

    services At Royal Holiday we are always working to improve the services, customer care and facilities with provide our members. After every trip remember to complete the Satisfaction Survey and share with your vacation experience. In times like these where the client is King, companies work hard to establish a culture of service, allowing them to offer the best customer care to actual and future clients. The satisfaction survey is one of the most important tools of such culture; it’s a fast, practical and easy way to detect which areas of service can be improved on. So, by completing the satisfaction survey, you can help us learn about specific problems, such as: how they came into being, how to resolve them and how to prevent them from happening again. This way, through your feedback, we can improve the service we give to our guests in order to achieve excellent attention and care. To express our gratitude, from no won and for a limited time, you will receive 250 holiday credits by completing our satisfaction survey after your vacation.

    The client is first. Your opinion is what matters most.

    Our quest for excellence starts with you.

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